Privacy Policy

Konstanti (“we”, “us”, “our”) is committed to protecting your personal data. This policy explains what information we collect, why we collect it, and how we handle it in accordance with UK GDPR and the Data Protection Act 2018.

1. Who we are

Konstanti is a business automation service based in the United Kingdom. We are the data controller for the personal data you provide to us. If you have any questions about this policy or how we handle your data, contact us at admin@konstanti.co.uk.

2. What data we collect

We may collect the following types of personal data:

• Contact information — your name, email address, and any other details you provide when submitting our contact form or booking a call.
• Usage data — anonymised information about how you navigate our website, including pages visited and time spent. This is collected via analytics tools and does not identify you personally.
• Communications — the content of emails or messages you send us.

We do not collect payment card details directly. Any payments are processed securely by Stripe, which has its own privacy policy.

3. How we use your data

We use your personal data to:

• Respond to enquiries and provide the services you request.
• Send you information relevant to your enquiry or engagement with us.
• Improve our website and services using anonymised analytics.
• Comply with legal obligations.

We will only contact you for marketing purposes if you have given us explicit consent to do so. You can withdraw that consent at any time.

4. Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

• Contract — where processing is necessary to deliver a service you have requested.
• Legitimate interests — to respond to enquiries and improve our services, where this does not override your rights.
• Consent — where you have explicitly agreed, such as for marketing communications.
• Legal obligation — where we are required to process data to comply with the law.

5. How long we keep your data

We retain personal data only for as long as necessary for the purposes described above or as required by law. Enquiry data is typically held for up to 2 years unless you become a client, in which case we retain relevant records for 6 years in line with UK tax and business law.

6. Sharing your data

We do not sell or rent your personal data to third parties. We may share it with:

• Service providers who help us operate our business (e.g. email delivery, payment processing), under strict data processing agreements.
• Authorities where we are legally required to do so.

All third-party providers we use are required to keep your data confidential and may only use it to perform services on our behalf.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request erasure of your data (“the right to be forgotten”).
• Object to or restrict how we process your data.
• Data portability — receive your data in a commonly used format.
• Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, email us at admin@konstanti.co.uk. We will respond within 30 days.

8. Cookies

Our website may use cookies or similar technologies to improve your browsing experience and collect anonymised analytics. You can control cookie preferences through your browser settings at any time.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. No method of transmission over the internet is 100% secure, but we follow industry best practices to minimise risk.

10. Changes to this policy

We may update this policy from time to time. When we do, we will update the “last updated” date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact & complaints

If you have questions or concerns about how we handle your data, contact us at admin@konstanti.co.uk.

If you are not satisfied with our response, you have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (ICO) at ico.org.uk.